POPUP
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FAQ

  • I'm getting a message "Camera Access Required"
  • I have given permissions to use camera and microphone but the feed is still not working
  • I entered a room but now I can’t move!
  • I can’t hear any of the other people in my POPUP experience or they can't hear me - what now?
  • I can enter my POPUP experience but can't see my video feed
  • How do I switch my camera/microphone input?
  • I can't hear any audio from the venue!
  • I can’t hear video playing on the big screen - what now?
  • I'm having sound quality issues - what do I do?
  • My Ticket says it's "Already in Use"
  • My browser is unsupported - how do I enter?
  • I'm getting an "Overconstrained" error - what does that mean?

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