Creating a New Event

Much like venues, events are displayed in a list or grid which can be accessed by clicking the "Events" tab on the left-hand toolbar.

Each event will show its name, its starting date, and whether or not it spans multiple days (denoted by several layered calendar pages behind the date). By default, all events will be shown. However, you can filter your list to either only include upcoming events or past events by clicking "All Events" at the top of the list.

To create a new event, click "Create Event" at the top-right of the screen. This will display a popup which will allow you to fill out the basic details of the event. This will only set the initial values; all details can be changed later on as well.

  • Name: This will be the name that your event will take on.
  • Event Start: This is the official date and time that your event will go live. You will still be able to make changes before and after this time, but attendees viewing this event will be presented with a countdown to the start time.
  • Event End: This is the official date and time that the event will end. You will still be able to make changes before and after this time, but attendees viewing this event will be presented with a customizable page thanking them for visiting.

After clicking "Create Event", your new event will appear in the list. To begin editing it, simply click on it in the list.

By default, you will be taken to the event settings tab. Each tab available to event editors will be discussed in detail on their own separate pages.

Adding Venues

Events take place inside Popup venues which you have created or are a collaborator for. To assign a venue for your new event, navigate to your event settings and choose a desktop venue from the dropdown provided at the bottom. When attendee visit your event, they will be present within an event version of this venue.

If you also intend to allow mobile users to visit your event, you can repeat the process for the mobile venue dropdown on the same page, using a venue that has been designed with mobile users in mind.

For more information, see here.

Adding Collaborators

Just like venues, events can have multiple collaborators all working together on different parts of the event. To do so, simply click "Share" at the top-right of the window for a popup that will allow you to add other members of your event management team via email.

⚠ This feature is not for adding VIP tickets, and is intended for adding hosts and other admins only! See the page on Ticketing for steps regarding public VIP access.

Event collaborators can have one of three roles:

  • Editor: Much like editors for venues, event editors have access to change the screens and scheduling of the event, but do not have permission to add tickets or further collaborators of their own.
  • Moderator: Moderators are collaborators who only have access to the Moderation and Live pages of your event. This will allow them to monitor your event and deal with notifications and community management, without granting unnecessary access to other sections of your event.
  • Ticketing: Ticketing collaborators are granted access to the ticketing page only, so that they can assist with granting access and solving access issues without having to worry about any other parts of the event.

Previewing your Event

Because events can feature sections which differ from the venue that the event will take place in, you can also preview your event in much the same way that you can preview the venue. To do so, simply click "Preview" at the top-right corner of the window.

Getting a Public Link to your Event

If your event is set to Open, you can get a link to share with your attendees by clicking the chain icon to the right of the event access toggle. This is also the link you should use if you would like to link from your own webpage to your event.

If your event is set to Ticketed, then this link will not provide access, and you will need to send your attendees their own individual ticketed links. This process is documented in the Ticketing section.